Many people ask us to reveal the secret to our success. It’s simple. We focus on our most precious of resources…people. As E. Stewart Mitchell, Inc. embraces the 21st century with third generation leadership, we remain grateful to the legions of people responsible for our consistently strong performance.

We’ve made the following pledges, which guide us through every decision we make, to our employees, customers, suppliers and community members. Each and every member of our team contributes to our corporate values:

Safety:
We pledge to share the responsibility of personal health and safety. From senior management to supervisors to staff members, everyone is encouraged to take responsibility for his or her own safety, and to look out for that of their co-workers, customers and community members.

Favorable Employee Satisfaction:
We pledge to provide a safe, healthy and cooperative environment in which ideas are exchanged and respected, and individual and team input at all levels is appreciated and recognized. We also pledge to foster an environment in which each team member enjoys equal opportunity to grow professionally and personally.

Superior Customer Satisfaction:
We pledge to meet and/or exceed our customers' expectations by delivering superior products & services, while maintaining open communication as we build lasting relationships.

Practicing the Highest Standards of Integrity:
We pledge to remain ethical at all times by practicing transparency and honesty during business transactions. We treat every single individual with dignity and respect; and we pledge to keep promises, admit our mistakes and approach each interaction with integrity.

Open Communication:
We pledge to create a climate in which employees, customers and suppliers share information, ideas and knowledge freely and candidly. We pledge to establish expectations and administer timely, honest feedback. In addition, we’ll develop responsible and caring relationships which yield long-term performance and growth.

Responsible Financial Performance:
We pledge to manage our assets and costs to ensure a fair return on investment for our stockholders, competitive prices for our customers, timely payment for our suppliers and security and opportunity for merit for our employees.